Get Your Message and Meaning Heard
You prepared for this conversation, you drafted and re-drafted that e-mail yet nothing happened. The best intent will not guarantee immediate or great results. What will put you on the road to accomplishing your goal is ensuring others hear you – and that you are also actually hearing what they have to say.
Focus on clearly and succinctly communicating ideas and requests to others, and, equally important, on being an effective listener. That is the key to getting your message and meaning heard.
It is not as easy as it sounds – it requires understanding your hot points and recognizing others. It also requires a strong self-management discipline while identifying the right tactic to use in any given moment in your interactions with others.
At the end of this session you will have:
- Explored interpersonal communication and how it can positively enhance the results you achieve when working with others.
- Built Active Listening Strategies that will help you understand and respond to your client’s and team’s needs
- Learned how to build and develop confidence when you communicate
- Practiced how to successfully articulate your points and drive results