“Quiet, shy, push over “– not the adjectives we like to hear. Neither are “loud, pushy, aggressive”. Finding a balance between these two extremes enables you to speak up when the opportunity is right, to champion great ideas in front of a tough audience and get things done while commanding respect.
Now and then, you’re going to overreact or underreact. You’ll blurt out something that you wish you hadn’t, hurt someone whose opinion you value. Good assertiveness skills usually sends the right signals and gets the right responses. Why couldn’t those skills be yours?
At the end of this session you will have:
- Identify your own strengths
- Avoid being manipulated by others
- Use a successful formula for assertion
- Practice assertive behaviors in challenging situation